General terms & conditions

Online Shop Terms and Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by The Olive Branch and Jeannette Rankin Peace Center. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions. All transactions through the The Olive Branch will appear on your statement as The Olive Branch.

The Olive Branch may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in USD and all charges will be processed in USD.

The Olive Branch will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, The Olive Branch will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery The Olive Branch will notify its customers within 7 business days.

Once Payment has been received and processed, goods will be shipped. All orders will have a delivery tracking number to ensure safe delivery and are subject to the delivery company’s timings and terms and conditions.

 

Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by The Oive Branch on this Web Site, but The Olive Branch is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Web Site. Information and related materials are subject to change without notice. This Web Site and all information and related materials it contains are provided “AS IS.” The Olive Branch makes no representation or warranty whatsoever regarding the completeness, accuracy, currency, or adequacy of, or the suitability, functionality, availability, or operation of this Web Site or the information or materials it contains. By using this Web Site, you assume the risk that the information and materials on this Web Site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements.

1. Preamble

Our General Terms and Conditions of Sale shall exclusively apply to all contracts between us and our clients. Any differing conditions or terms of buyer are herewith objected to and shall not apply. Any agreement affecting the execution of this contract must be in writing.

2. Offer and conclusion of contract
Samples and catalogues are to be considered non-binding material for illustration and/or test purposes, giving only an approximation of properties and specification. The weight, volume or gage of the goods measured upon shipment is valid.

3. Price of the Goods
Prices valid at date of delivery will be applied. We reserve the right to adapt prices to reflect any increase in our costs, for any reason beyond our control, like force majeure, shortage of primary material or labor, official orders, transportation or similar problems, if this increase happens after confirmation of order but before delivery of goods. Our prices do not include any kind of taxes.

4.Payment Options and Terms of Payment

The Olive Branch accepts Paypal and Credit/Debit cards as online payment only. All Olive Branch prices are in USD and prices charged to overseas-based credit cards are according to the exchange rate on the day of shipment. Unless agreed otherwise, payment shall be made at checkout. Detention of payments or balancing of payments against claims of buyer against seller is not allowed, unless these claims are undisputed or legally established. 

5.Cancelled/Declined Orders

Your order can be changed or cancelled at any time before your order is shipped. Contact us to arrange cancellation of your order.

We reserve the right to cancel an order and/or to place a stop on online orders if:
(a) your order is not accepted at the nominated delivery address; or
(b) we believe (or reasonably suspect) that your order is fraudulent or you have otherwise breached these Web Site terms and conditions

6.Tax Invoices

The Olive Branch will email you a tax invoice when payment is processed, so you can reprint the email should you require a hard copy of the invoice.

7. Terms of Delivery
Confirmed delivery dates are not fixed dates, unless stated otherwise. We reserve the right to postpone delivery in the case of force majeure for the duration of the obstruction plus a reasonable period of recuperation. Delivery shall be made by a reputable source such as but not limited to FedEx, UPS, or USPS. The Olive Branch is not responsible for packages lost or damaged in transport. Deliveries will be made to the shipping address provided by the buyer. 

8. Export Restrictions 

At the moment, The Olive Branch only ships to US delivery addresses.

9. Change of mind returns

The Olive Branch does not accept returns if you change your mind.

10. Other Returns 

The Olive Branch will accept product returns and provide you with an exchange or refund where the product is faulty or is not of merchantable quality

If you cannot present your Olive Branch online invoice or other acceptable proof of purchase, the Olive Branch reserves the right not to offer a refund or exchange.

 Please note:
Your original Olive Branch online invoice is the best form of proof of purchase
Refunds will be issued using your original payment method.
Refunds will not be provided for the purchase of gift certificate/voucher. Gift certificate / voucher or coupon is not redeemable for cash.